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Checkout Basics

How payment works, wherever you live

Visa, Mastercard and American Express from any country, run through Stripe and charged in US dollars. Below: what checkout accepts today, what it cannot yet, and how the charge reads on your statement.

3

Card networks accepted

Any

Where the card was issued

USD

Currency your card is billed in

30-day

Days you get to claim a refund

Accepted Today

Cards that go straight through

Credit or debit, issued anywhere. A card cleared for international online purchases will go through here.

Cards accepted at checkout
CardWhere it's valid
VisaCredit or debit, wherever it was issued
MastercardCredit or debit, wherever it was issued
American ExpressAnywhere Amex issues cards

Not Available Yet

Methods checkout cannot process

Plenty of hosts let you find this out mid-purchase. Far better you know it while the plans are still being compared.

Payment methods we cannot take
PayPalNot enabled yet, though a second gateway is planned
Apple Pay / Google PayWaiting on the Stripe Payment Element
iDEAL, Bancontact, SEPA, Przelewy24Waiting on the Stripe Payment Element
CryptocurrencyWe do not accept it, and there are no plans to

Checkout Security

Handing your card details to a host you met minutes ago

A reasonable hesitation. Here is what genuinely protects you — not simply us claiming to be trustworthy.

Your card details never touch us

Stripe collects the card and holds it on its own systems, never ours. What reaches this end is a token and the last four digits, nothing more. So there is nothing here worth stealing.

Cards from any country work

No country is blocked at payment. If your Visa, Mastercard or Amex is cleared for international online purchases, our checkout will accept it and put the order through.

A registered company you can check

Payments go to Azaanex Inc., federally incorporated in Canada under corporation number 1766541-5. Look us up on Corporations Canada before spending a penny.

The renewal price equals the signup price

What you read today is the figure at renewal. No introductory rate here climbs the moment your first year runs out. The number you sign up at is the number you keep.

Payment Questions

Paying, answered

Which payment methods work here?

Cards only: Visa, Mastercard and American Express, credit or debit, from whichever country issued yours. Stripe carries the transaction, and few processors in the trade are audited as hard or handle as much. What we cannot take today is PayPal, Apple Pay, Google Pay, a bank transfer or cryptocurrency. You deserve to know that on this page rather than discover it at the checkout with a plan already picked out.

Do you take PayPal?

Not yet. We know why you are asking, and it matters most when you are handing money to a company you have never dealt with before. A second gateway sits on the build list. It goes on this page the day it works end to end. Naming a payment method that then falls over at checkout would be worse than admitting the gap.

Which currency actually reaches my card?

US dollars. Figures across the site are converted into your own currency so you can judge the cost straight away, though that conversion is for reading only. The sum that goes to your card is in USD. Your bank then applies its own exchange rate, and often a foreign transaction fee of some 2 to 3 per cent as well, which is why the line on your statement can land a little above the converted number shown here.

How will the charge appear on my statement?

The debit comes from our billing company, Azaanex Inc., and may appear alongside our billing domain rather than the Hosting & Domains name. If a line looks unfamiliar, match the amount and date against the invoice in your client area, or drop us a note and we will identify it for you the same day.

I only found this host today, so why would I trust it?

A fair question — and the honest answer is to verify rather than take our word. Stripe captures the card details and we never store them, so even a breach of our servers could not expose them. The company taking payment is Azaanex Inc., federally incorporated in Canada under corporation number 1766541-5, with a registered office anyone can check on the public Corporations Canada register. Hosting plans carry a 30-day money-back guarantee and reseller plans 7 days, so a bad experience never leaves you trapped.

Can I pay by the month rather than a year upfront?

Shared, WordPress and WooCommerce plans bill for a year at a time at present, and that yearly commitment is exactly why the monthly-equivalent figure reads as low as it does. Paying twelve months up front is a genuine obstacle in plenty of countries; we know it. Shorter terms sit on the roadmap. Monthly terms already apply to VPS, reseller and dedicated plans.

How do refunds come back to me?

Once we approve it, the money returns in USD to the same card that paid. Hosting comes with a 30-day money-back guarantee, while reseller accounts get 7 days. Domain registrations, renewals and transfers sit outside both, since the registry charges us the moment a name is created and that fee is gone for good. Our refund policy sets out the detail.

Pick up your plan when the moment suits.

Choose a plan, pay by card from any country, and the account provisions itself. Thirty days to change your mind.

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