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Checkout Basics

How to pay, wherever you are

Visa, Mastercard and American Express from any country, run through Stripe and charged in US dollars. Below: what checkout accepts today, what it cannot yet, and how the charge reads on your statement.

VisaMastercardAmerican Express

3

Card networks accepted

Any

Where the card was issued

USD

The currency you are charged in

30-day

The window to claim a refund

Accepted Today

Cards that go straight through

Credit or debit, issued anywhere. A card cleared for international online purchases will go through here.

Cards accepted at checkout
CardWhere it's valid
VisaCredit or debit, wherever it was issued
MastercardCredit or debit, wherever it was issued
American ExpressAnywhere Amex issues cards

Not Available Yet

Methods checkout cannot process

Plenty of hosts let you find this out mid-purchase. Far better you know it while the plans are still being compared.

Payment methods we cannot take
PayPalNot enabled yet, though a second gateway is planned
Apple Pay / Google PayWaiting on the Stripe Payment Element
iDEAL, Bancontact, SEPA, Przelewy24Waiting on the Stripe Payment Element
CryptocurrencyWe do not accept it, and there are no plans to

Checkout Security

Trusting your card to a host you have just met

A reasonable hesitation. Here is what genuinely protects you — not simply us claiming to be trustworthy.

Your card details never touch us

The card is collected by Stripe and stored on Stripe's own systems. All that reaches us is a token and four digits, so there is nothing on this side worth taking.

Cards from any country work

There is no geographic block on payment. Where a Visa, Mastercard or Amex is cleared for international online purchases, the checkout takes it.

A registered company you can check

Payments go to UK Health Care Support Ltd, registered in England and Wales under company number 15042717. Look us up on Companies House before spending a penny.

The renewal price equals the signup price

Whatever figure you read today is the figure for the next term. There is no opening rate that quietly rises the day year one closes.

Payment Questions

Paying, answered

Which payment methods work here?

Visa, Mastercard and American Express, credit or debit, issued in any country you like. The transaction runs through Stripe, one of the largest and most heavily audited processors there is. Today there is no PayPal, no Apple Pay, no Google Pay, no bank transfer and no cryptocurrency. Better to read that here than find out at checkout with a plan already chosen.

Do you take PayPal?

Not yet. The reason it matters is obvious, particularly when buying from a company you have never used, and a second gateway is on the build list. It appears on this page only when it works end to end. Advertising a method that collapses at checkout is worse than owning the gap.

Which currency actually reaches my card?

US dollars. Prices around the site convert into your local currency so you can weigh the cost at once, but that conversion is display only — the amount sent to your card is in USD. Your bank then applies its own rate, frequently with a foreign transaction fee of some 2 to 3 per cent on top, so the statement line can sit a little above the converted figure printed here.

How will the charge appear on my statement?

The debit comes from our billing company, UK Health Care Support Ltd, and may appear alongside our billing domain rather than the Hosting & Domains name. If a line looks unfamiliar, match the amount and date against the invoice in your client area, or drop us a note and we will identify it for you the same day.

Why should I trust a host I have only just found?

A fair question — and the honest answer is to verify rather than take our word. Stripe captures the card details and we never store them, so even a breach of our servers could not expose them. The company taking payment is UK Health Care Support Ltd, registered in England and Wales under number 15042717, with a registered office anyone can check on the public Companies House register. Hosting plans carry a 30-day money-back guarantee and reseller plans 7 days, so a bad experience never leaves you trapped.

May I pay monthly instead of a year in advance?

Shared, WordPress and WooCommerce plans currently bill annually — which is precisely what keeps the monthly-equivalent figure as low as it is. We know a year in one payment is a real barrier in many countries, so shorter terms are on the roadmap. Month-to-month billing already applies on VPS, reseller and dedicated plans.

How do refunds come back to me?

Once approved, a refund goes back in USD to whichever card paid. Hosting carries a 30-day money-back guarantee; reseller plans carry 7 days. Domain registrations, renewals and transfers fall outside it, because the registry bills us the instant a name is created and that money never comes back — the refund policy covers the detail.

Take your plan whenever you are ready.

Choose a plan, pay by card from any country, and the account provisions itself. Thirty days to change your mind.

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