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Currency & Charges

Prices in your money, payment in dollars

Prices convert into 20 currencies so you can weigh the cost quickly — and your card is charged in USD. Both halves count, so here is the whole picture.

Quick Version

Four things worth knowing up front

None of this is unusual for a cross-border purchase. The unusual part is a provider writing it down.

The display converts, the charge does not

Every price here converts into your local currency at the day's rate, so you can weigh it at a glance. The charge itself always leaves in USD.

Your bank sets the final rate

The charge arrives at your bank in dollars, so the conversion happens at whatever rate they are running that morning. That is why the debit can settle a little above or below the figure you read here.

Your card may add a fee

A great many cards add a foreign transaction fee, commonly 2 to 3 per cent, whenever a charge falls outside your home currency. That fee is the bank's own. None of it ever comes to us.

Renewals hold the same dollar figure

Renewal comes at the same USD amount you signed up on. The dollar figure never climbs, though what it costs in your own money moves with the rate.

Step by Step

From the figure on the screen to the debit on the card

  1. 1

    We read where you are browsing from

    The first time you arrive, the country your connection reports picks the currency, so the figures make sense before you have done anything. Change to any other one whenever you like.

  2. 2

    Rates update once a day

    Exchange rates come from a public feed and refresh daily. Read a converted price as a dependable guide rather than a quote — rates can move between browsing and paying.

  3. 3

    Checkout bills in dollars

    Both your invoice and your card charge come in USD. Your bank then converts at its own rate, and may add a fee on top.

Display Currencies

Every currency we can display

Not listed? Prices fall back to USD — the amount your card is charged regardless.

  • USD
  • EUR
  • GBP
  • PKR
  • INR
  • CAD
  • AUD
  • AED
  • SAR
  • PHP
  • NGN
  • ZAR
  • BRL
  • MXN
  • JPY
  • CNY
  • SGD
  • MYR
  • IDR
  • TRY

Frequent Questions

Billing and currency, straightened out

If the bill is in dollars, why show my currency at all?

Because a price you can read at a glance genuinely helps, and claiming we bill in your money would be untrue. Our billing runs on USD, so dollars is what reaches your card. Rather than leave everybody doing mental arithmetic, we convert for display and say plainly — in the footer of every page, and here — that the charge is in dollars. A compromise, declared out loud rather than buried.

Should the statement match what the page said?

Close, but not reliably to the penny, and that is worth knowing beforehand rather than afterwards. Two things nudge it. The conversion runs at your bank's rate on the day the charge lands, which will not sit exactly on the daily rate shown here. Then a good many cards add roughly 2 to 3 per cent for a purchase made in another currency. Both belong to your bank. Want the exact number in advance? Read your card's foreign transaction terms and look up its rate today.

Might you invoice in local currencies one day?

We would like to, and at present it does not exist. Done properly it takes more than a conversion at checkout — genuine per-currency prices, invoices raised in that currency, and renewals that stay pinned to it. Half of that would manufacture exactly the mismatch this page was written to prevent. Until the whole thing can be done, dollars with an honest explanation is the better answer.

In how many currencies can the prices be shown?

Prices display in 20 currencies, with a sensible default chosen from your location. If yours is missing, prices appear in USD — the exact amount reaching your card either way, so nothing is lost.

And if my card turns a dollar charge down?

Almost any card issued now handles an international dollar charge with nothing special enabled. Where a card is limited to domestic transactions, the refusal is the bank's rather than ours — worth ringing them if a payment fails with no obvious cause. Precisely what we accept is set out on the ways-to-pay page.

Is tax included in the prices?

Any local sales tax, VAT or GST you may owe sits outside the figures shown. Whether it applies depends on where you are and whether the purchase is a business one. Where it does apply to your order, it appears at checkout before you pay — never added afterwards.

Which currency does a refund arrive in?

Refunds come back in USD, the currency of the original charge, to the card that paid. Your bank converts a second time on the way back, and rates move, so the sum landing in your account may differ a little from the sum that left. The dollar amount refunded matches the dollar amount paid.

The checkout figure is the figure that leaves.

The dollar amount at checkout is the dollar amount leaving your account — on day one and at every renewal after.

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