Currency & Charges

Prices in your money, the charge in dollars

Prices convert into 20 currencies so you can weigh the cost quickly — and your card is charged in USD. Both halves count, so here is the whole picture.

Quick Version

Four points worth knowing before you pay

None of this is unusual for a cross-border purchase. The unusual part is a provider writing it down.

The display converts, the charge does not

Every price here converts into your local currency at the day's rate, so you can weigh it at a glance. The charge itself always leaves in USD.

Your bank sets the final rate

Your bank receives the charge in dollars, which means the conversion runs at whatever rate they happen to be using that morning. So the debit can land slightly above, or slightly below, the number printed on this page.

Your card may add a fee

Plenty of cards tack on a foreign transaction fee, usually somewhere between 2 and 3 per cent, whenever a charge sits outside your home currency. That fee belongs to the bank. Not a cent of it reaches us.

Renewals hold the same dollar figure

Renewal comes at the same USD amount you signed up on. The dollar figure never climbs, though what it costs in your own money moves with the rate.

Step by Step

From the number on your screen through to the debit on your card

1
We read where you are browsing from
On your first visit, whatever country your connection reports decides the currency, so the figures already make sense before you touch a thing. Switch to a different one whenever it suits you.
2
Rates update once a day
Exchange rates arrive from a public feed and refresh once a day. Treat a converted price as a dependable guide, not a quote: rates can shift between the moment you browse and the moment you pay.
3
Checkout bills in dollars
Both your invoice and your card charge come in USD. Your bank then converts at its own rate, and may add a fee on top.

Display Currencies

Every currency we can display

Not listed? Prices fall back to USD — the amount your card is charged regardless.

Frequent Questions

Billing and currency, straightened out

Why bother showing my own currency if the bill arrives in dollars?

Because a price you can read at a glance genuinely helps, and claiming we bill in your money would be untrue. Our billing runs on USD, so dollars is what reaches your card. Rather than leave everybody doing mental arithmetic, we convert for display and say plainly — in the footer of every page, and here — that the charge is in dollars. A compromise, declared out loud rather than buried.

Will the figure on my statement be the one shown here?

Close, though not dependably down to the penny, and you are better off knowing that beforehand than afterwards. Two things nudge the total. First, conversion runs at your bank's rate on the day the charge lands, and that will not sit exactly on the daily rate we display. Second, a good many cards add roughly 2 to 3 per cent for a purchase made in another currency. Both of those sit with your bank rather than on our side of the ledger. Want the exact number in advance? Read the foreign transaction terms on your card and look up today's rate.

Will you ever bill in local currencies instead?

We would like to, and today it simply does not exist. Doing it properly asks for more than a conversion at the checkout screen: real per-currency prices, invoices raised in that currency, renewals pinned to it thereafter. Deliver half of that and you manufacture the very mismatch this page was written to head off. Until all of it can be built, dollars plus an honest explanation is the better answer.

How many different currencies can the prices display in?

Prices display in 20 currencies, with a sensible default chosen from your location. If yours is missing, prices appear in USD — the exact amount reaching your card either way, so nothing is lost.

And if my card turns a dollar charge down?

Nearly every card issued these days takes an international dollar charge with nothing special switched on. If a card is restricted to domestic transactions, the refusal comes from the bank and not from us, so ring them when a payment fails for no obvious reason. Exactly what we accept is laid out on the ways-to-pay page.

Is tax included in the prices?

Local sales tax, VAT or GST that you may owe sits outside the figures on display. Whether any of it applies turns on where you are and on whether the purchase counts as a business one. When it does apply to your order, it shows up at checkout before you pay. It is never bolted on afterwards.

Which currency does a refund arrive in?

Refunds come back in USD, the currency of the original charge, to the card that paid. Your bank converts a second time on the way back, and rates move, so the sum landing in your account may differ a little from the sum that left. The dollar amount refunded matches the dollar amount paid.

What checkout shows is what leaves your account.

The dollar amount at checkout is the dollar amount leaving your account — on day one and at every renewal after.

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