Hosting, Market by Market
Web hosting arranged for Germany
What genuinely differs when your order comes from Germany: the local endings we can register, what your card is charged, the distance to our servers, how tax applies, and which payment methods we still cannot accept.
Local Differences
Buying from Germany, point by point
This is not a template with the country swapped in. Each line below shifts with where you are ordering from.
Local domain endings
.de — all of these we register for you directly.
Prices in your currency
Figures display in EUR; the card is billed in USD. The conversion happens at your bank, which may add a fee of its own.
How far our servers sit
About 10–35 ms for the round trip. Indistinguishable from local. Moving the hardware inside your own borders would buy you nothing.
Support on your clock
CET/CEST, which puts your clock an hour in front of ours. First replies target 2 hours in English, day or night.
Local Endings
What your national ending costs
Figures taken directly from our live price list — no rounded estimates.
| Domain ending | Year one |
|---|---|
| .de | $9.99 |
| .eu | $8.99yours to register as an EU resident |
See the full price list — every one of the 65 endings we offer.
Unique to Germany
The detail that only applies here
Frankfurt hosts one of the best-connected exchanges anywhere, and London to Frankfurt measures around 15 ms, so our origin serves German readers genuinely quickly. We sell .de, and .eu is open to you as an EU resident. Said without varnish: Germany leans on bank-based payment far more than on cards, and that is precisely where we fall short in this market.
Operating in Germany
Beyond price and ping
What running a site from here involves that no plan comparison ever mentions.
In Germany the paperwork is asked for before the pitch is
Commercial sites in Germany carry disclosure duties that most markets treat as optional. A proper Impressum and a privacy notice naming your processors are expected from day one, and enforcement arrives as an Abmahnung from a competitor's lawyer rather than a file opened by a regulator. Whatever you build here, set aside an afternoon for those two pages.
Our part is simple to state: hosting runs in London, we sign a data processing agreement, and that agreement names the London facility so the location can be copied straight into your own documentation. What we cannot mend is the payment habit. German buyers reach for bank rails first, and until our checkout can take them, ordering means a card.
- Name us as your hosting processor in the privacy notice; the London location is in the DPA and ready to quote
- .de registered directly, with .eu beside it if the pan-European ending appeals as well
- The Frankfurt exchange gives German readers a short, well-lit path through to our London origin
At Checkout
What checkout accepts — and what it cannot
Where our supported methods differ from your country's habits — flagged up front, not discovered at payment time.
What we accept
Visa, Mastercard and American Express cards, credit or debit, issued in Germany or anywhere else, provided the card is enabled for international payments. Stripe takes the charge, so card numbers never reach our own servers.
Not supported yet
A good many German buyers settle up by SEPA direct debit or through Sofort and Klarna, and our checkout handles none of those yet. Cards work as normal. If bank-based payment is essential, we are not the right fit today.
Full detail on payment methods and how we handle currency.
Asked and Answered
What customers in Germany want to know
Does ordering work from Germany?
Absolutely. Visa, Mastercard and American Express cards issued in Germany are all accepted, and provisioning fires automatically the second payment clears — no manual approval step, no need to be anywhere near the UK. Prices display in EUR so you can judge the cost; the actual charge reaches your card in USD.
Which payment methods are common in Germany, and do you accept them?
Here is the honest version rather than the sales one. A good many German buyers settle up by SEPA direct debit or through Sofort and Klarna, and our checkout handles none of those yet. Cards work as normal. If bank-based payment is essential, we are not the right fit today. The one method that always works is a card enabled for international payments. Better to know that now than after an hour spent comparing plans.
How fast will pages load for visitors in Germany?
Our hardware runs in London, roughly 10–35 ms away. Indistinguishable from local. Moving the hardware inside your own borders would buy you nothing. For a first-time visitor pulling a cached page, the gap barely registers — an edge node near them can serve it. Where distance does show up is logged-in activity: the WordPress dashboard, a checkout, anything uncacheable, because each of those actions makes the full London round trip. Our infrastructure page breaks down what a CDN speeds up and what it cannot touch.
Will tax be added to an order from Germany?
An order placed inside the EU may attract VAT. Where it does, the amount is worked out and displayed at checkout before anything is taken, and nothing appears afterwards. Buying as a VAT-registered business? Put the number in and the reverse charge takes care of it.
Do I need a UK address to hold an account?
No. The company running things is British — UK Health Care Support Ltd, registered in England and Wales under number 15042717, verifiable on the public Companies House register — yet buying hosting involves no residency check and no business-registration check. An order from Germany processes exactly like one from London.
What happens if the plan doesn't suit me?
You have 30 days on hosting plans and 7 on reseller plans to change your mind. That is time enough to launch a real site and measure it against your own traffic rather than taking our numbers on trust. Not convinced? Ask for the money back. The one exception is domain registrations — the registry charges us the instant a name goes live, so those cannot be refunded.
Run your own test from Germany
Thirty days is enough to measure it against the audience you actually have. If the figures fall short, claim your money back.
Browse the plans